Refund Policy

30-day money-back guarantee

If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to your initial purchase and to each renewal payment, counted from the date of that payment.

How to request a refund

Subscriptions paid in South African rand are processed by Paystack on our behalf. To request a refund on one of those payments, contact RoamFit support with the email address used at checkout and the payment reference shown on your receipt, and we will process the refund back to the original card.

Orders placed through Paddle, our Merchant of Record for international card payments, are handled by Paddle. Visit paddle.net with the email address used at checkout, or contact RoamFit support and we will arrange it with Paddle for you.

Cancelling your subscription

You can cancel at any time. Cancelling stops future renewals; your plan stays active until the end of the period you have already paid for, after which your account reverts to the Free plan. Cancelling on its own does not create a refund — request one as described above.

Statutory rights

This policy is in addition to any refund or cancellation rights you have under the Paddle Refund Policy or under consumer law in your country. Nothing here limits those rights.